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Frequently
Asked Questions


For shoppers and supporters:

How much of my purchase goes to the organization of my choice?
Ten (10) percent of the price of every product purchase (before taxes and shipping & handling) will go to the organization you designate. So, for example, for every $100 you spend on delicious foods, your favorite charity will receive $10!

Will sales tax be added to my order?
The collection of sales tax is based on where an order is being shipped. We collect all local and state sales tax where applicable.

Will shipping & handling be added to my order?
Yes, shipping & handling costs apply to all Steaks for Good orders not made in Omaha Steaks retail locations.

Is my purchase tax-deductible?
Please consult with your tax advisor or the IRS to determine if a portion of your purchase may be tax-deductible.

Where can I make a purchase? (Do I have to do it online?)
There are three ways you can purchase Omaha Steaks products to support a Steaks for Good fundraising organization:
  • Online (Visit our Shop & Support page to get started. Our website is completely secure.)
  • By calling our toll-free number: 1-800-994-7455
  • In Omaha Steaks stores (We have retail locations in Arizona, California, Connecticut, Florida, Georgia, Illinois, Maryland, Michigan, Nebraska, Nevada, New Jersey, New York, Ohio, Pennsylvania, Texas and Virginia. Click here for a complete directory to find the location nearest you.)

Simply begin shopping on your preferred organization's page of our site, or mention the organization and campaign name when placing your order over the phone or shopping in one of our Omaha Steaks stores.

Note when placing orders over the phone or in stores that not all Omaha Steaks products are featured Steaks for Good products. The Omaha Steaks customer service representative will help you identify which product purchases will support the organization of your choice.

Am I able to purchase any Omaha Steaks products through Steaks for Good?
The Omaha Steaks selections on the Steaks for Good site have been carefully chosen to provide you with a wonderful array of our products - but unfortunately, our entire inventory could not be included. Check back often as the selections will change periodically.

Will charities receive any of my information when I make a purchase?
When you place your order, you will remain anonymous from the organization you are supporting.

How do I find the organization and fundraising campaign I want to support?
Visit our Shop & Support page. In the search field, begin typing the name of the organization you're seeking or the specific fundraising campaign you want to support. Choose one, and start shopping!

Why do some organizations have multiple fundraising campaigns?
Steaks for Good fundraising organizations are invited to create as many separate campaigns as they'd like to meet their unique fundraising goals. For example, a school may be raising money to build a gymnasium, offer student scholarships, and provide new math textbooks. With Steaks for Good, each of these unique fundraising goals can have its own page and base of shopping supporters. Choose the campaign that inspires you and get shopping!

The organization I want to support isn't featured yet. What should I do?
If you know that your organization is fundraising with Steaks for Good, but you can't find it, there are a couple of possibilities: The organization's registration may not be complete yet. (It can take 2-3 business days for our approval process, and then the organization must create its fundraising campaign page. Please come back soon, or make a purchase to support another great organization in the meantime.) Alternatively, the organization may not have any currently active fundraising campaigns. (In this case, we encourage you to reach out to the organization directly and let them know that you're eager to support them through Steaks for Good!)

If you don't think the organization you want to support is currently fundraising with Steaks for Good, but should be, contact them and urge them to register!

If you simply aren't comfortable using the Steaks for Good website to find your organization, please feel free to place your order by phone at 1-800-994-7455

Can I place a single order to support multiple fundraising campaigns?
Only one organization will receive a percentage of proceeds from any single order. However, you may order as often as you like, and designate different fundraising campaigns as the recipient for 10 percent of each one!

I just placed my order online. How will I know it was received?
You will receive an email confirmation as well as shipping notification for each order placed online. The email confirmation should arrive within 24 hours. This confirms receipt of your order and provides your order confirmation number. The shipping notification will provide your package tracking number as soon as your product is sent.

Can I check on the status of my online order?
Yes! To view your order online, click on "Track Order" at the bottom of the page at www.steaksforgood.com. Simply enter your order confirmation number and click "Find."


Can I apply any Omaha Steaks coupons or discounts at Steaks for Good?
Because a portion of your purchase will support the organization you designate, we are unable to offer or honor any Omaha Steaks coupons or discounts. If you would like to use an Omaha Steaks coupon, mailer or discount code, please shop at www.omahasteaks.com.

How will my order be shipped, and when will I receive it?
Omaha Steaks products are shipped with our "mini deep freeze" packaging to ensure that they arrive frozen and in perfect condition.

Our standard shipping method will get your package delivered within 7-10 business days or less from the day we receive your order. You don't have to be home to receive your package; they will leave it at your door.

You will receive a shipping notification email when your package (or the first package in your shipment) is sent, which will provide a shipping tracking number.

If you need your delivery sooner, we also offer Express and Overnight delivery options. Please see our Shipping Information page for complete details. If you have additional shipping questions or concerns, please call customer service toll-free at 1-800-948-7832 or email steaksforgoodcares@omahasteaks.com.

Can I enter a delayed delivery date?
Yes! "Additional Shipping Options" can be found on the "Payment & Summary Screen" as you place your order. This screen will allow you to enter your payment information, edit the shipping addresses, and select the shipping options that meet your delivery needs.

Do you ship internationally?
Due to import/export restrictions, we are currently unable to ship outside of the U.S., Canada, Puerto Rico and the U.S. Virgin Islands.

What if I am not satisfied with my order?
We offer the Omaha Steaks 100% satisfaction guarantee. Steaks for Good and Omaha Steaks promise that you will love your product. If not, we will cheerfully replace the item(s) or refund your money.

What should I do with my cooler once I receive my order?
Our coolers can be recycled time and time again. Many Omaha Steaks customers enjoy reusing their coolers at picnics or for storage, but if you don't think you'll re-use it, please call your local recycling center to see if they will accept it.